Proactive ISP
Virtual Summit
AI IN ACTION
Join 200+ ISP leaders for two days of real talk on how AI is reshaping broadband operations, from the NOC to the subscriber experience.
15+
speakers
10+
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2
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1 Must Attend Event
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Where Broadband Meets What's Next
We designed this summit to be high-value and low-lift — easy to attend, easy to share with your team.
The Proactive ISP Summit is a new annual gathering built for the people running regional internet networks. Each year, we zero in on a single topic that's reshaping the industry.
This year: AI in Action.
We're bringing together executives, operators, engineers, and support leaders from ISPs across the globe alongside voices from the broader AI and technology community for an honest, practical look at what AI is actually doing for internet providers right now.
No hype. No fluff. Just real conversations about what's working, what isn't, and what's coming next.
Our experienced speakers
More Speakers Coming Soon!







What To Expect
Two Days. Zero Wasted Time.
- 11 a.m. – 2 p.m. Eastern each day means no all-day commitment
- Daily keynotes set the stage with big-picture perspective
- 20-minute live panels feature 2–3 expert panelists, guided discussion, and live audience Q&A
- On-demand access — all sessions recorded and available after the event
Built for the People Who Keep the Internet Running
🏢 CTOs & COOs — Shape your AI strategy with peer-tested insights
📡 NOC Directors & Network Engineers — Discover what predictive tools are actually changing on the ground
🤝 Support & CX Leaders — Learn how AI chatbots and churn prediction are transforming subscriber relationships
📊 Operations & Decision-Makers — Get a clear-eyed view of where AI fits in your roadmap
Learn From the People Shaping What's Next
We've assembled a lineup of operators, innovators, and industry voices who are living this transformation firsthand.
🎤 Keynote: Ian Khan — Founder & CEO, Futuracy.
A globally recognized futurist and AI strategist, Ian brings a big-picture lens to what AI means for businesses on the front lines of connectivity.
🔥 Fireside Chat: Teresa McGaughey — VP, Global Field & Partner Marketing, Calix.
One of the industry's sharpest marketing and partner voices, Teresa brings a vendor-side perspective on how AI is reshaping the tools ISPs rely on.
🏛️ Industry Address: Joshua Seidemann — VP, Policy & Industry Innovation, NTCA.
A leading voice on rural broadband policy and innovation, Joshua will address how AI intersects with the unique challenges facing regional and rural providers.
Agenda
More Sessions Coming Soon!
Tuesday May 5th, 2026
11:00 AM EST
5 Min
Welcome and Housekeeping | Day 1
Jeremy Austin, Senior Product Manager | Preseem
11:05 AM EST
35 Min
Keynote: The Connectivity Crossroads: Why the Next 18 Months Will Define Which ISPs Lead and Which Fall Behind
Ian Khan, Founder & CEO | Futuracy
11:40 AM EST
15 Min
Keynote Q&A
Ian Khan, Founder & CEO | Futuracy
12:00 PM EST
50 Min
Fireside Chat with Calix & Blue Stream Fiber
Teresa McCaughey, VP Global Field and Partner Marketing and Enablement, Calix | Josh Turiano, CIO, Blue Stream Fiber
12:50 PM EST
25 Min
Practical Uses of AI for ISPs:
How to Get Started Now
Veronica Kolstad, Senior Product Manager, Gaiia | Matt Larsen, CEO, Vistabeam
1:15 PM EST
25 Min
Churn Prediction: Using AI to Identify At-Risk Subscribers
Andrii Konovalenko, Founder & CEO, QueSee | Matthew Stooke, AI Data Scientist, Wisper
1:40 PM EST
20 Min
Session TBA
TBA
2:00 PM EST
5 Min
Closing
Jeremy Austin, Senior Product Manager | Preseem
Wednesday, May 6th, 2026
11:00 AM EST
5 Min
Welcome and Housekeeping | Day 2
Jeremy Austin | Preseem
11:05 AM EST
55 Min
Industry Address: AI Opportunities and Challenges for Rural Broadband Providers
Josh Seidemann, VP Policy and Industry Innovation, NTCA
12:00 PM EST
25 Min
Rural & Regional ISP Challenges: Where AI Fits
Claude Aiken, CSO & CLO, Nextlink | Nathan Stooke, CEO Wisper
12:25 PM EST
25 Min
AI and Workforce Challenges: Augmenting Your Team, Not Replacing Them
Jeff Little, CEO, Above Wireless
12:50 PM EST
25 Min
AI Chatbots for ISP Support: What Actually Works
Bjørn Ivar Teigen Monclair, VP, Network Intelligence, Cujo AI
1:15 PM EST
25 Min
Reducing Truck Rolls with AI:
Predictive Maintenance & Remote Diagnostics
Benny Fallica, Business Development Manager, Nokia | Ryan Grewell, CIO, Nextlink
1:40 PM EST
25 Min
From Chatbots to Agents: The Next Shift in ISP Operations
Ken Garnett, Founder, Beyondchat.ai | Larry Weidig, Technical Product Manager, Sonar
2:00 PM EST
10 Min
Closing
Jeremy Austin, Senior Product Manager | Preseem
FAQs
Are you looking for answers to some of the frequently asked questions about our upcoming Proactive ISP Virtual Summit?
What is the Proactive ISP Summit?
A new annual virtual event for thought leaders and operators in the regional ISP community. Each year focuses on a single topic reshaping the industry. In 2026, that's AI in Action.
When will the webinars take place?
The webinars will take place over two days. Tuesday, May 5th and Wednesday, May 6th, from 11 a.m. to 2 p.m. Eastern each day.
How much does it cost?
Nothing. The event is completely free to attend.
What's the format?
Each day opens with a 45-minute keynote. The remaining sessions are 20-minute live panels featuring 2–3 experts, 15 minutes of guided discussion, and 5 minutes of audience Q&A.
Who should attend?
We're expecting 200+ ISP leaders — including CTOs, COOs, NOC Directors, and Support Leaders — from networks of all sizes around the world.
Will sessions be available after the event?
Yes. All sessions will be recorded and available on-demand following the summit.
Save Your Seat!
May 5–6 | 11 a.m.–2 p.m. ET | Online | Free
Two days. Three hours a day. Completely free.
Your shortcut to understanding how AI is changing the broadband industry — straight from the people living it.

Ryan Grewell
CIO, Nextlink
Ryan Grewell is the Chief Innovation Officer at Nextlink, a leading internet service provider serving communities across a dozen states. With over a decade of experience in telecommunications, Ryan previously founded and successfully exited an ISP in Ohio that served more than 20 counties.
He currently leads innovation initiatives including the development of Infara.ai, an AI solutions platform focused on telecom and adjacent industries. Ryan has driven the adoption of AI across network operations, customer experience, quality assurance, and automation, bringing a unique perspective that spans building, operating, and scaling real-world systems.
A passionate advocate for leadership and team development, Ryan is dedicated to empowering others and fostering organizational success through technology and innovation.


Ken Garnett
Founder, BeyondChat.ai
Ken Garnett spent nearly two decades as co-founder and C-suite leader of Cal.net, a rural broadband provider serving thousands of households across California. During that tenure, he held nearly every executive role (CTO, COO, CFO, and Chief Strategy Officer), secured over $120 million in government funding, and completed five acquisitions.
After retiring from Cal.net at the end of 2024, Ken founded BeyondChat.ai, an AI orchestration consulting practice for organizations ready to move beyond chat-based tools into AI that completes goals, not just answers questions. His core thesis – that the future of AI is orchestration, not conversation – has been featured in InfoWorld and presented at the AI Insights Summit and AI Mastery Summit.
Ken is a Certified AI Consultant and MindStudio Level 3 Certified AI Agent Developer. He continues to serve Cal.net as a part-time strategic advisor and Secretary of the Board.

Teresa McGaughey
VP, Global Field & Partner Marketing, CalixTeresa McGaughey is Vice President of Global Field & Partner Marketing at Calix North America, where she helps broadband service providers deliver exceptional subscriber experiences and accelerate profitable growth. With nearly 30 years in telecommunications, Teresa’s career spans software development, product management, international sales, and global marketing. She has led teams that brought the industry’s first Ethernet-based access systems to market and holds a patent in router‑on‑a‑chip technology, reflecting deep technical rigor and innovation.
At Calix, Teresa’s field and partner programs unify product, marketing, and sales motions to help providers launch differentiated services faster. Her thought leadership—across videos, white papers, and executive forums—guides BSPs worldwide on transforming subscriber experience and monetizing the smart home and small business.
Teresa chairs the Fiber Broadband Association’s In‑Home Experience Committee, engages regularly with customers and partners, and is a sought‑after speaker at industry events. Her contributions have been recognized with multiple honors, including Chairman’s Quarterly Awards, President’s Club, International Sales Win of the Year, and most recently, CRN’s Women of the Channel Award (2025) for leadership and impact in the IT channel.


Claude Aiken
CSO & CLO, Nextlink
Claude Aiken is the Chief Strategy Officer/Chief Legal Officer for Nextlink Internet and leads the company's work on strategic market development and M&A, as well as heading its legal and external affairs practices.
Prior to joining Nextlink, he was President & CEO of WISPA, leading the association to significant growth in budget, membership, and relevance. Claude joined WISPA after nearly a decade at the Federal Communications Commission. While there, he served as advisor to Chairman Wheeler and Commissioner Clyburn.
He also held senior leadership positions in the Wireline Bureau and Office of General Counsel, as well as key staff attorney roles throughout the Commission.
He has received multiple awards for his work, and has held positions on federal advisory committees and corporate boards. Claude holds a law degree from New York Law School and an English degree from Grove City College.


Scot Loach
CTO & Co-founder, Preseem
As Chief Technology Officer and co-founder at Aterlo Networks/Preseem, Scot is responsible for the technology direction of Preseem, and managing the intellectual property of the company.
Scot has been working in the networking equipment industry for over 20 years. Before Preseem, Scot was a Senior Architect at Sandvine, where he contributed to many innovations across all product lines, and met fellow Preseem co-founders Dan Siemon and Gerrit Nagelhout. Scot has filed several patents and has a degree in Computer Science from the University of Waterloo.


Dan Siemon
CEO & Co-founder, Preseem
Co-founder and Chief Executive Officer at Aterlo Networks/Preseem and a self-proclaimed “networking geek,” Dan is responsible for the product direction at Preseem. Dan’s market knowledge and expertise have been informed by almost 25 years of ISP industry experience, including three years as the owner and operator of an ISP and 13 years on the board of directors for a local provider.
As CEO, Dan is focused on providing the best tools and analytics to the ISP community to help them gain and retain customers by measuring, analyzing, and improving subscriber QoE. Prior to co-founding Preseem, Dan was a Senior Product Manager at Sandvine, working on 3GPP and wired network products. Dan holds an MSc in Computer Science from Western University in London, Ontario.


Bjørn Ivar Teigen Monclair
VP, Network Intelligence, CUJO AI
Bjørn Ivar Teigen Monclair is the VP of Network Intelligence at CUJO AI, former Head of Research at Domos, and has a PhD from the University of Oslo. His research interests are in queuing theory, distributed systems, and Machine Learning with applications in modeling and optimizing real-world networks.


Andrii Konovalenko
Founder & CEO, QueSee AI
Andrii Konovalenko is the Founder and CEO of QueSee AI.
With deep roots in the ISP and Customer Experience sectors, Andrii saw a critical gap in the industry: operators were sitting on massive amounts of customer data - call recordings, billing interactions, support tickets - but had no practical way to turn any of it into insight.
Combining his industry expertise with a focus on AI-driven intelligence, Andrii founded QueSee with a mission to help ISPs move beyond basic analytics. Using AI to transform raw data into actionable Customer Experience and Retention strategies, QueSee helps operators protect and grow their bottom line, while keeping their customers happy.


Nathan Stooke
CEO, Wisper Internet
In the last 20 years, Nathan Stooke went from programming PCs to building Wisper into a successful multi-million dollar Internet service provider.
With headquarters in Mascoutah, IL, Wisper now services Illinois, Kansas, Missouri, Indiana, Arkansas, and Oklahoma. In 2018, the FCC announced that Wisper ISP won $220.3 million of federal funding in the FCC's rural broadband auction, the Connect America Fund Phase II. This money will be distributed to Wisper over a period of 10 years. Wisper was one of 103 providers to win financial support from across the country.
As CEO of Wisper, Nathan has provided high-speed Internet service to tens of thousands of happy customers; many in rural, underserved areas where previous service providers had been spotty or nonexistent.
Stooke is a well-respected businessman in the St. Louis area; he was selected as a "Top 30 Under 30" by the St. Louis Business Journal and named on the list of the "Top 100 St. Louisans to Know" by the St. Louis Small Business Monthly. Wisper was named one of the Top 20 Small Businesses in 2014 and one of the 50 Fastest-Growing companies in St. Louis by St. Louis Small Business Monthly.


Jeff Little
CEO, Above Wireless LLC
Jeff Little is the CEO of Above Wireless LLC and an expert in using AI for work, construction, and business operations. He brings a practical, field-driven perspective on how AI can improve efficiency, decision-making, and execution in telecom and infrastructure environments.


Joshua Seidemann
VP, Policy & Industry Innovation, NTCA
Joshua Seidemann focuses on federal regulatory issues as well as technology and market trends affecting the rural telecom industry.
He leads research initiatives for Smart Rural CommunitySM, an initiative that promotes inter-industry collaboration to deploy broadband-enabled applications to improve agriculture, education, health care and other sectors.
Josh is the staff liaison for the NTCA Innovation and Business Opportunity Committee and has served on industry bodies administered by the FCC, the National Institute of Standards and Technology, state governments and university systems.

Ian Khan
Founder & CEO, FuturacyThe internet industry is at an inflection point. AI, edge computing, network automation, and next-generation infrastructure aren't future considerations; they're decisions ISP leaders are making right now.
As the opening keynote at ISP Summit 2026, Ian Khan delivers a forward-looking blueprint for how ISPs can move beyond connectivity to become intelligent digital platforms — unlocking new revenue streams, optimizing operations, and staying competitive in a rapidly transforming landscape.
Ian Khan is a globally recognized futurist, USA Today bestselling author of Undisrupted, and creator of the Future Readiness Score, a framework trusted by Fortune 100 companies and governments to navigate disruption. He is the executive producer and host of The Futurist on Amazon Prime Video, and has been featured on CNN, BBC, and Bloomberg. Learn more about Ian's work at www.IanKhan.com


Matthew Stooke
AI Data Scientist, Wisper Internet
Matthew Stooke is a data scientist focused on applying machine learning to real-world ISP operations. He has built and deployed an end-to-end churn prediction system, translating raw network, billing, and support data into actionable retention strategies.
His work centers on bridging the gap between predictive models and day-to-day decision-making, with a focus on working through imperfect data and driving measurable business impact.


Josh Turiano
Chief Innovation and AI Officer, Blue Stream FiberWith more than two decades of experience in the operations and technology space, Josh Turiano brings deep technical expertise and a people-first mindset to his role as Chief Innovation & AI Officer at Blue Stream Fiber. Since joining the company in 2019, Josh has held several leadership positions, overseeing engineering, systems, and network operations.
Josh’s career began in 2004 on the helpdesk, and he has since grown through the ranks, holding roles in training, analysis, integration, and engineering leadership. He’s led complex product launches, supported critical systems, and driven innovation across both technical infrastructure and customer experience. Today, he is focused on harnessing AI and automation to predict and solve customer issues before they arise, eliminating the frustrating, familiar telecom "interrogation" and delivering a smoother, smarter support experience.
Outside of work, Josh is passionate about 3D printing and community service. He currently serves as a board member of the Society of Cable and Technical Engineers South Florida Chapter, having previously held the role of Vice President. He is also actively involved with Extra Life, a charity that supports children’s hospitals, helping raise funds for children in need.


Benny Fallica
Business Development Manager, NokiaBenny Fallica is a telecom professional with over 18 years of experience at Nokia, spanning business development, sales, strategic planning, and product management. He currently leads efforts to expand Nokia’s broadband and home devices business in North America. With his expertise in access technologies, Benny works closely with ISPs and enterprises to navigate deployment challenges and deliver innovative, scalable connectivity solutions.


Larry Weidig
Technical Product Manager, SonarLarry is passionate about advancing the broadband industry through both technology and dialogue. With 25+ years of experience spanning ISP ownership, network operations, and software development, he brings a unique perspective to broadband challenges. As founder and former president of Excel.Net, he understands the operational realities facing ISPs. Now as a Technical Product Manager at Sonar Software, he helps build the platforms that power broadband operators worldwide.
He is also co-host of The Bandwidth Podcast, where he and his fellow co-hosts deliver honest insights about what's really working (and what isn't) in broadband deployment, regulation, and operations.
Larry has also been married to his beautiful wife Shelly for more than 30 years and they have also been blessed with two children.


Veronica Kolstad
Senior Product Manager, gaiia
Veronica Kolstad is a Senior Product Manager at gaiia, where she leads workflow automation and AI product development. Before gaiia, she was at Meta driving AI platform and governance strategy for frontier Large Language Models, and she has shipped Machine Learning products across the energy and B2B SaaS sectors. She holds a Master's in Computer Science and has spent her career at the intersection of emerging technology and real-world operations.


Matt Larsen
CEO, Vistabeam
Matt Larsen started deploying wireless broadband in 1999 and is experienced in the design of data networks, NOC operations, wireless deployments, voice over IP implementation, business development and overall management of ISP operations.
In 1995, Larsen was part of the volunteer group that launched FortNet, the first ISP in Fort
Collins, Colorado. After moving to Scottsbluff, Nebraska in 1997, he started Scottsbluff Networx, an ISP that provided competitive dialup Internet access in Western Nebraska and was the first non-ILEC to offer DSL service in Nebraska. Frustrated with the incumbent bureaucracy, Matt turned to wireless as an alternate way to deliver broadband, bypassing the phone companies completely.
In November 2000, Larsen sold Scottsbluff Networx to Airwave Wireless, a company that held LMDS and cellular licenses for the Scottsbluff area. From November 2000 through October 2003, Larsen worked on ISP operations for Airwave, and concentrated on business development and the deployment of unlicensed wireless broadband systems.
In October 2003, Larsen left Airwave to pursue opportunities in wireless broadband access and established Vistabeam. Vistabeam has deployed wireless broadband systems covering approximately 45,000 square miles across Wyoming, Colorado, Kansas and Nebraska.
Matt Larsen is one of the innovators in the wireless broadband industry, a founding board member and past President of WISPA, the Wireless Internet Service Providers Association and a member of BITAG the Broadband Infrastructure Technology Advisory Group. Matt has also been a speaker at WISPCON, ISPCON, EC-Expo, NARUC, FCC Wireless Broadband Access Task Force and Mountain Connect; received the 1999 Visionary Rising Star Award from the
Scottsbluff/Gering Chamber of Commerce; received the WISP Consultant of the Year Award at
the Spring 2004 WISPCON, received the WISPA Operator of the Year Award for 2010.
Vistabeam was named WISPA Operator of the Year for 2025, Provider of the Year at the 2018
Mountain Connect Conference and was awarded a Cornerstone Award at the 2023 Broadband
Communities Summit.


